CANCELLATION POLICY
Guests can cancel up to 14 days before arrival and receive their deposit but a processing fee of $75 will be charged. Deposits will not be refunded if the reservation is canceled within 14 days before arrival. You are always welcome to send a friend or family member in your place. Please note, if a change of guest is made, we must be made aware of who will be staying in your place. If a guest does not arrive on their check in date, they will still be charged.
If any change of dates (including shortening a reservation) is requested within 14 days*, regardless of the reason, a one-time change is permitted, subject to availability and minimum stay restrictions. There is a $75 fee for this change and your deposit becomes non-refundable. After check-in, a shortened stay will remain charged in full per the original reservation.
For larger group reservations of four or more rooms, advanced cancellation notice of 60 days is required.
For reservations longer than 7 nights, a 30 day cancellation notice is required for a full refund.
Rates as shown or quoted over the phone are based on per night standard room occupancy and are subject to the 5.7% Massachusetts Lodging Tax, 6% Local Tax. Availability and rates for specific dates can be viewed by clicking on the “Book Now” link. Please note that your room will be deemed as reserved once payment is received.
A deposit equal to 50% of your reservation is required to guarantee reservations. The balance is due on arrival. Payment can be made with check, Visa, MasterCard, American Express, or Discover. Cash is not accepted. A hold of $100 will be placed on the card on file for any incidentals. This hold will be released 48 hours after checkout pending any damages or violations.
Check-in begins at 4:00pm, unless prior arrangements have been made. Check-out time is 11:00am. Prior to guest arrival, guests will receive a code to access their electronic door lock, in addition to directions on where to park and where your room is located. Detailed directional signage is also available to assist guests while they are on premise. Should you need assistance during your check in process, please contact us.
The Beverly is a 100% non-smoking property. A $250.00 cleaning surcharge will be imposed to any room where guests have smoked with disregard for our policy.
Quiet hours are 10pm to 8am. We are a family-friendly hotel and quiet hours are strictly enforced. Any quiet hour violations will result in a $100 fine per incident.
While accidents do happen, guests will be financially responsible for damage due to gross negligence.
While we do not sell alcohol on the premises, guests must be 21 years of age or older to consume alcohol. We ask everyone to drink responsibly and be considerate of others around them.
Complimentary onsite parking for one vehicle per room is available to our guests during their stay.
This is a pet free hotel. We do, however, accept service animals under the following restrictions:
Guests bringing a service animal are required to inform The Beverly prior to your stay.
Dogs must never be left in a guest room alone, and are permitted only on our porches and exterior common areas of the hotel, and are required to remain on leash. While we love our pets, not all of our guests feel the same way. For this reason dogs are never permitted in interior public spaces, as some of our guests may have severe allergies.
As a condition of reserving a room at our hotel, you agree to pay a $250.00 fee if any animals are found in rooms which were not pre-approved by The Beverly, or if your animal causes stains or damage to a room.
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